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Professional Development

The courses on offer are detailed below.  For further details, or to register your attendance, please download the brochure, complete the registration form and return to HCCREMS.

Please note, courses will only be held if minimum registrations are achieved prior to the RSVP date.


 18 Mar 2016

Building in Bushfire Prone Areas

Delivered by the University of Technology Sydney (UTS) this one-day course will improve understanding of the Bushfire requirements associated with the submission and assessment of new dwelling applications.

This course is highly relevant to Building Surveyors, Planners, Architects and Designers, Building Certifiers and Council Customer Service staff.

Key focus areas of this course will include:

  • The importance of ground surveys
  • Bushfire attack mechanisms
  • Environmental Planning & Assessment Act
  • Planning for Bushfire Protection
  • SEPP (Exempt and Complying Development Codes) 2008
  • Working through AS3959 – Construction of Building in Bushfire Prone Areas

 Registrations close 29 February 2016

For more information or to register please go to Building in Bushfire Prone Areas

 $595 pp + GST
30 Mar 2016 Plain English Writing

Plain English is a term for communication styles that emphasise clarity, brevity and the avoidance of technical language - particularly in relation to official government communication. The intention of Plain English Writing is to communicate in a manner that is easily understood by the target audience and is appropriate to their reading skills and knowledge.

This highly practical workshop is relevant to anyone for whom writing is a key part of their role and for those who are responsible for editing / proofreading other peoples writing.  It will assist participants understand and apply Plain English Writing when preparing reports, correspondence and other forms of writing that is relevant to their role.

Registrations close 9 March 2016

For more information or to register please go to Plain English Writing

 $550 pp + GST
6 Apr 2016 Environmental Assessment and Approvals

Many activities carried out by Councils and public authorities require some form of environmental assessment and in many cases a number of approvals may be required before work can be lawfully carried out.

This seminar will step through the requirements of a Review of Environmental Factors (REF) and an Environmental Impact Statement (EIS) and how they should be prepared. It will take participants through the steps required before commencing work and addresses important questions such as:
  • Is an REF or an EIS required?
  • What must be included in an REF/EIS (including format, content and consultation)?
  • Does the EPBC Act apply and how should impacts on matters of national environmental significance be assessed?
  • What other approvals may be required before work can commence?
The seminar will also include case studies of the complex situations often faced by Councils and authorities in gaining approval for activities.

This workshop is highly relevant to engineers, environmental officers, supervisors, public works managers, consulting engineers, technical and operational staff.

Registrations close 16 March 2016

For more information or to register please go to Environmental Assessment and Approvals
 
$790 pp + GST
28 & 29 Apr 2016
Swimming Pool Assessments, Compliance and Safety Awareness

Changes to the NSW Swimming Pools Act in recent years include the requirement for Councils to implement a Swimming Pool Inspection Program, and from 29 April 2016 all properties with a swimming pool will need a certificate of compliance before that property can be sold or leased.

This course will provide participants with an in depth understanding of the recent changes to swimming pool legislation and the roles and responsibilities of Council and Accredited Certifiers. It will equip participants to carry out inspections and assessments of new and existing swimming pools in accordance with the updated legislation, and support council programs to raise community awareness of the changes and their implications for pool owners.

A variety of teaching methods will be used including real‐life examples, case studies and videos. Participants will also be provided with a range of opportunities to develop required skills and knowledge through practical workshops.

Registrations close 24 March 2016

For more information or to register please go to Swimming Pool Assessments

$1,100 pp + GST
 4 May 2016 Chairing Effective Meetings

Meetings play an important role in the management of all organisations and are an essential part of good corporate governance. This advanced workshop is designed to enhance the skills of people who chair formal or informal meetings, and concentrates on the finer points of chairing meetings both in the private and public sectors, so that they demonstrate knowledge, leadership and professionalism.

The training is highly relevant to anyone required to chair meetings including senior staff and managers, elected members, consultative and sub committee chairpersons, team leaders, board members and club chairpersons.

The course provides participants with a systematic approach to planning,
conducting and following up meetings including:
  • The structure of an effective meeting - meeting types, purpose and cost
  • Understanding the roles, duties and powers of the chair and legal requirements of agendas and minutes
  • Correct terms, procedures and rules of debate
  • Difficulties in running a meeting including dealing with people and situations
  • Creative problem solving skills for task orientated meetings, decision making and action planning
  • Effective communication and behaviour styles
  • Gaining and keeping respect and enhancing personal presentation
  • Participating in and conducting a formal meeting
The facilitator will use group and individual exercises, skill practices and video to assist participants transfer their learnings back to the workplace.

All participants will be given a reference workbook for ongoing reference.

Registrations will close 13 April 2016

For more information or to register please go to Chairing Effective Meetings
 
 $495 pp + GST
 11 May 2016 Managing Unreasonable Complainant Conduct

Unreasonable conduct by complainants can take up an inordinate amount of an organisation’s time and resources. Based on strategies developed as part of a joint project by the nine Australasian Parliamentary Ombudsman offices, this one-day workshop provides staff with specific strategies and skills to effectively and confidently manage unreasonable complainant conduct (UCC).

By completing this workshop, participants will:
  • Become familiar with the underlying principles for the management of UCC
  • Develop a range of strategies for managing UCC
  • Apply a range of effective verbal communication skills to help manage UCC
This Professional Development opportunity is tailored to staff who come into contact with, or respond to, complainants or customers that display nreasonable conduct. This workshop is also recommended for supervisors and senior management responsible for setting complaint handling policy.

Feedback from recent course participants includes:
  • ‘One of the best workshops I have attended’
  • ‘All councils should do this training’
  • ‘Cannot recommend this workshop more highly’
Registrations will close 20 April 2016

For more information or to register please go to Managing Unreasonable Complainant Conduct
 $399 pp + GST
26 & 27 May 2016 Make Your Research Count!

Council staff across most departments implement and commission research on a regular basis. It is critical that the insights gained from such research are based on sound data, which in turn requires appropriate and rigorous methodologies.

This two-day, interactive workshop is designed to help council staff improve the way they construct, conduct, analyse and report on internally run community research. With today’s technology, such “DIY” research is very easy to conduct – but hard to do well. This course explains all the different options available, and examines techniques to maximise both response rates and the quality of insights.

Day 1 addresses best-practice techniques in modern research including:

• Overview of different research methods
• Random sampling, and how it works
• Survey construction and question writing
• Analysing results
• Reporting conclusions

Day 2 is entirely practical, with a case study to re-inforce learnings, and an
opportunity to work on specific Council research projects (either past or
present). Key elements include:

• Recap of key points
• Case study
• Tearing apart and reconstructing some typical surveys
• Final questions and group discussion

Registrations will close 27 April 2016

For more information or to register please go to Make Your Research Count
 
$750 pp + GST

In house delivery on client preferred date

Spill Response Level 2a  

This one day course delivered `in house’ to organisations is designed to prepare field workers and workshop based workers who are, or may be, involved in spill response activities, to safely and effectively manage spill incidents. It includes both theory and practical components focused on planning for, and conducting an emergency response to a simulated spill. The course also includes a pre training site inspection and post training recommendations report.

For more information go to Spill Response Level 2a

$5,100 per organisation (ex GST)  - normally $5,800)

In house delivery on client preferred date

Spill Response Level 4

This two day course delivered `in house’ to organisations is designed to address spill response issues across a range of locations and landscapes, it is designed for both field workers and supervisors and aims to ensure response teams are confident and competent in an emergency spill situation.

The course includes both theory and practical components focused on planning for, and conducting an emergency response to a simulated spill. The course also includes a pre training site inspection and post training recommendations report.

For more information go to Spill Response Level 4

$8,800 per organisation (ex GST)  - normally $11,050)